Unarmed Security Officer - Part-Time

1w1 week ago

Mercy Health

US · Part-time · $32,000 – $42,000

About this role

The Protective Services Officer provides internal and external safety and security functions to support BSMH facilities, including participation in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and telephone calls for routine and emergency assistance. This role ensures the general safety of patients, visitors, and staff in a faith-based, patient-focused organization.

Daily duties involve protecting patients, visitors, and employees through escorts, patrolling grounds, and mitigating safety hazards. Deter criminal activity with routine patrols of hospital property, including parking lots and decks. Enforce policies such as parking regulations, visitation, drug enforcement, and tobacco-free rules while monitoring CCTV for escalating situations.

Intervene appropriately in confrontations involving patients, visitors, or staff. Document all duties, including daily activity logs and incident reports. Work in a culture of compassion, collaboration, excellence, and respect at Mercy Health.

Mercy Health commits to values of compassion, human dignity, integrity, service, and stewardship. Training includes Non-Violent Crisis Intervention and BLS within six months of hire. Join a team enhancing health and well-being in mind, body, and spirit.

Requirements

High school diploma or GED (required)
Valid driver’s license (required)
BLS Basic Life Support – American Heart Association (required within 6 months of hire)
Non-Violent Crisis Intervention Training (required within 6 months of hire)
1-2 years of security, law enforcement, or military experience (preferred)
Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (batons, handcuffs, body-worn cameras, soft restraints)
Strong technical skills in radio communication, report writing, surveillance systems, and access control software
Effective Communication, Active Listening, Empathy, Conflict Resolution

Responsibilities

Protect patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards
Deter criminal activity through routine patrols of all hospital property including parking lots and decks
Enforce policies including parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy
Monitor hospital activity on closed circuit television to identify situations requiring protective services
Intervene in patient, visitor and/or staff confrontations as appropriate
Document all duties performed including daily activity logs and incident reports
Respond to radio and/or telephone calls for routine and/or emergency assistance

Benefits

Faith-based organization focused on enhancing health and well-being through exceptional patient care
Culture of compassion, collaboration, excellence and respect
Equal opportunity employer