Security Officer

1w1 week ago

Certis Australia

Clayton, AU · Full-time · A$55,000 – A$70,000

About this role

At Certis Security Australia, our mission is to make our world safer, smarter and better as Australia’s only next generation security company operating at scale. We protect the nation’s most sensitive assets through disciplined operations, strong governance and highly trusted people. We seek experienced Security Officers for a high-profile role safeguarding Critical Infrastructure Data Centre.

The security team plays an important role in ensuring clients' data integrity is always maintained. As the first point of contact for visitors and contractors, you will deliver a professional and welcoming experience whilst upholding strict security protocols. This casual opportunity is at SSIA Level 4 in South East Melbourne with rotating 12-hour day and night shifts.

You will screen visitors and equipment, provide exemplary customer service with administrative tasks, and ensure adherence to all site security procedures, policies and access control requirements. Conduct regular patrols, respond to incidents, and communicate effectively via two-way radio following command-and-control procedures. Maintain a strong safety-first mindset and lead by example in compliance and professionalism.

Join a high trust, clearance-based workforce in Australia’s most secure environments. Access ongoing training, career pathways and professional development in a values-driven organisation prioritising integrity and accountability. Enjoy employee benefits including retail discounts, annual awards, regular engagement surveys and a Reward & Recognition Framework.

Requirements

Security Licence, Classification 1A (Unarmed Guarding) & 1E (Monitoring Centre Operator)
Valid First Aid Certificate (3 years validity) with current CPR Certificate (1 year validity)
Ability to clear an Australian Police Check
Excellent communication and customer service skills
Conflict resolution and negotiation skills
Strong multi-tasking abilities
Intermediate PC skills (MS Suite)
Excellent observational skills

Responsibilities

Screen visitors and equipment to and from the secure area
Provide exemplary customer service with some administrative tasks
Ensure adherence to all site security procedures, policies and access control requirements
Identify and prevent prohibited items from being introduced to or removed from secure areas
Issue, monitor and audit visitor and contractor security passes in line with site protocols
Raise, update and manage access requests using client security systems and software
Complete regular patrols of assigned areas and report hazards or incidents to the regional control room
Respond to, escalate and document incidents with clear, accurate written reports and daily activity logs

Benefits

Work within Australia’s most secure and sensitive environments
Be part of a high trust, clearance-based workforce
Access ongoing training, career pathways and professional development
Operate in a values driven organisation that prioritises integrity and accountability
Commitment to diversity and inclusion
Employee benefits such as retail discounts, annual awards, regular employee engagement surveys and a Reward & Recognition Framework